Anona Czv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Charles, Illinois

Dial did nothing to resolve the issue of Dial Basic soap reaching exorbitant prices from $37-$96! Rather they say the soap was discontinued due to low sales. This is just nor true!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bring back Dial Basic bar soap! This soap was wonderful and very reasonably priced (3/$1 at the Dollar Store and $1 per bar at various grocery stores). I used it for years and was very disappointed when it disappeared during the pandemic!
View full review

User's recommendation: Do not shop Dial!

Louisa Sfp
map-marker Granbury, Texas

Pump failure

I have been using dial products for 40 years. I have using the spring water body wash for 6 years. Why all of the sudden does your pump top not unscrew on the new bottles. I just have to keep using my old pumps and throw the new pumps in the trash.
View full review
Weed S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My. Dialn g65 wen it turns on says it's corrupt...

My. Dialn g65 wen it turns on says it's corrupt and it's been acting weird turning off and doing things but it self and I already factory reset it so many times
View full review
Reginae Jvr
map-marker Duluth, Minnesota

Totally different smell.

I've bought dial spring water bar soap for years and recently i bought another 12 pack and the smell from this pack is not even close to the same , totally different. i would really like someone from dial to get in touch with me and tell me when they changed the scent . if no answer , i guess they dont care about the consumer. then i will switch brands. bought from walmart in hibbing mn. in dec. of 2023
View full review

User's recommendation: if they cant fix , change brands

charlene f Nah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quick complaint response then nothing to resolve issue.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dial Corporation - Quick complaint response then nothing to resolve issue.
Dial Corporation - Quick complaint response then nothing to resolve issue. - Image 2
Dial Corporation - Quick complaint response then nothing to resolve issue. - Image 3
Dial liquid body wash completely ruined with gray stains, more than 6 white wash cloths. After complaining, sent at their request pictures of them and bottle. No response now!
View full review
Loss:
$36
Pros:
  • Soft soap
Cons:
  • Stains wash cloths

Preferred solution: Money to buy 6 new wash cloths that are of same quality the product ruined.

User's recommendation: Do not buy Dial liquid body wash unless you want gray stains!

Anonymous
map-marker Douglas, Georgia

Find out about a refill soap for a dispenser

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
WHy do I have to by new soap dispensers to get the refills for my dispensers, You could not sell any more of these dispensers, but to stopaking the soap where it will fit mine is ridiculous. I will not be under your control as to buy the 50 new dispensers, I will get my dispensers from some other company.
View full review

User's recommendation: Don't by dial, plus their email address name is ridiculous!

Anonymous
map-marker Brentwood, California

Tone bar soap

I cant believe that you have discontinued tone bar soap this is the only soap I can use on my skin and used it for 40 years .. I called to buy a case or two and was told they no longer make it .. there is price gouging going on at Amazon. I just had to purchase 2 bars for $28 plus tax .. this is horrible to do this to your long time faithful customers you as a company should make this available in cases to your customers for doing this without pryor notice Im so upset over this
View full review

User's recommendation: Dial soap company does not care about their longtime faithful customers

Clintonia K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Did not approve it

Dial Corporation - Did not approve it
Dial Corporation - Did not approve it - Image 2
I placed an order with Outback steakhouse and it was told they do not deliver in my area. So I placed another order with Chills. To my surprise I received half order from Outback that was cold and late.I was charged for it. I would like refund because I did not approve it.
View full review
Loss:
$69
Cons:
  • Nice

Preferred solution: Full refund

1 comment
Clintonia K

Did not received total order

Anonymous
map-marker Chicago, Illinois

Looking for power berry soap

I cannot find Berry Power dial soap. On Amazon 6 bars is 38.00 I tried Walmart its just as high. I use to buy it at Walmart can I order it directly from Dial.
View full review
KRISTINA A Ads

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Metal in soap

Dial Corporation - Metal in soap
Dial Corporation - Metal in soap - Image 2
Dial Corporation - Metal in soap - Image 3
Dial Corporation - Metal in soap - Image 4
Today I found a piece of metal in a bar of soap. Not happy. I have pictures of it but it won't let me upload them here.
View full review
Audrick B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Information ref ZQ 00065542

Dial Corporation - Information ref ZQ 00065542
What is value of share that I purchased in 1996 Havent been able to get contact information or contact anyone
View full review
Loss:
$1000

Preferred solution: Full refund

Patricia J Tbr
map-marker Compton, California

Stained all my unmentionables

It ruins things. I have used this product for over 60 years , as did my mother and grandmother.Was always an excellent stain remover. and poison oak prevent. Sadly Zi wil never use this product again. I do not know when you changed your formula. It stained all my unmentionables .
View full review
Loss:
$50
Pros:
  • Nobe
Cons:
  • Fels naptha

User's recommendation: Don’t buy it

Barbara C Kys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hazleton, Pennsylvania

Foam soap complaint

Ive been buying the foam hand soap for years. In recent weeks Ive noticed it has been watered down and the soap doesnt foam.
View full review

Preferred solution: Let the company propose a solution

DAVID M Iwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

HELP FINDING NEW SOAP SINCE THEY STOPPED MAKING MY FAV

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need to know with specificity which bar soap replaces Body Armor blue bar soap. My body had a special positive chemical affinity with it AND I NEED IT for serious odor prevention!
View full review

Preferred solution: Let the company propose a solution

User's recommendation: They responded to my first inquiry! I need more info!

Myra W Mlw
map-marker Forest City, North Carolina

Customer service stopped as soon as I sent pictures of damage.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dial Corporation - Customer service stopped as soon as I sent pictures of damage.
Once they saw picture of damage to new copper sink, they stopped responding. Never have I been so ignored by any customer service!
View full review
Loss:
$550

Preferred solution: Let the company propose a solution

User's recommendation: Don't even try to get help!

DAVID M Rsw
map-marker Richmond, Texas

NEED NEW SOAP TO REPLACE BODY ARMOR

PAY ATTENTION TO MY PREVIOUS SUBMITTALS, DAMMIT! I NEED A REPLACEMENT FOR THE SOAP YOU QUIT MAKING! HELLOOOOO
View full review

Preferred solution: Let the company propose a solution

User's recommendation: JUST ANDWER MY QUESTION

About

Summary

Dial Corporation specializes in hand soap and skin care products manufacturing and distribution. The company was founded in 1948 as Armour and Company. Due to products popularity it was renamed to Dial Corporation in 1987. From 2004 it is a subsidiary of Henkel AG. Dial Corporation offers products for women, men, and kids. There are body wash, bar soap, hand sanitizer, and lotion. The company also provides liquid and foaming hand soap. Dial Acne control series include face wash, body wash, and facial scrub. Dial Triple Moisture Body Wash got Consumer Survey of Product Innovation award in 2013. Dial products are available worldwide.

Dial Corporation reviews and complaints

Dial Corporation is ranked 152 out of 1751 in Cosmetics and Personal Care category

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article